Last Updated: 14/11/2025

At Investify Loans, we are committed to handling your personal information responsibly and transparently. We respect your privacy and comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, store, disclose, and manage your personal information when you engage with our business.

We collect personal information that allows us to understand your circumstances and assist you with your lending needs. This may include:

• Contact details
• Financial and credit-related information
• Employment and income information
• Identification documents
• Details about your objectives, preferences, and borrowing capacity

We use this information to:

• Understand your lending requirements
• Assess your borrowing capacity
• Identify loan options that may suit your needs
• Apply for finance on your behalf
• Manage ongoing services such as refinances or loan reviews
• Communicate with you about updates, services, or information relevant to your lending journey

If you prefer not to receive email or electronic updates from us, you may opt out at any time.

We may also use information internally to improve our services, customer experience, or business processes.

If you choose not to supply certain personal information, we may not be able to fully assess your situation or provide guidance on suitable lending options.

We aim to ensure your personal information is accurate, complete, and secure. We retain information only as long as reasonably necessary to fulfil the purpose for which it was collected or to meet legal and compliance requirements.

Your information may be stored:

• On secure servers within Australia
• In cloud-based systems selected for reliability and security
• In encrypted electronic records
• In limited cases, in secure physical files

We use security measures such as encryption, restricted system access, password protection, and secure data management procedures.

Your information may be stored or processed using cloud-based systems or service providers located overseas. These systems may occasionally involve data handling outside Australia.

The countries where your information may be stored or accessed include (but may not be limited to):

• Philippines (staff support)
• India (staff support)

While we take reasonable steps to ensure overseas providers handle your information securely, these organisations may not always be subject to the same privacy obligations as those under Australian law.

We do not sell, trade, or rent your personal information.

We may disclose information to:

• Lenders and financial institutions when submitting loan applications
• Contractors or service providers assisting with administration, technology, or communications
• Compliance and regulatory bodies if required by law
• Professional advisers (e.g., auditors, legal consultants)
• Third parties involved in business transitions (e.g., sale, merger, restructuring)

We take steps to ensure any third party handling your information protects it consistently with this Policy.

You may request access to the personal information we hold about you or ask us to correct any inaccurate or incomplete details.

To do so, please contact us in writing at:

Privacy Officer – Investify Loans
Email: info@investifyloans.com.au

We do not charge for making a request or for correcting your information.

By engaging Investify Loans to assist with your lending needs, you consent to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy.

If a data breach occurs or is suspected, Investify Loans will take prompt and appropriate action. Our response may include:

Step 1 — Containing the Issue
Assessing the breach and securing systems.

Step 2 — Evaluating Risks
Determining the potential impact on individuals.

Step 3 — Notification
Informing affected individuals when required and notifying the Office of the Australian Information Commissioner (OAIC) where the breach is likely to result in serious harm.

Step 4 — Prevention
Implementing measures to reduce the likelihood of future breaches.

Further guidance on data breach procedures can be found on the OAIC website:
https://www.oaic.gov.au

If you have feedback, questions, or concerns about how we handle your personal information, please contact us at:
info@investifyloans.com.au

If you are not satisfied with our response, you may contact:

Office of the Australian Information Commissioner (OAIC)
www.oaic.gov.au

We may update this Policy from time to time. The latest version will always be available on our website.